How long do I have to wait for my order to be ready?
At MotoPhoto we do our best to make sure our customers are satisfied and your order is completed in a timely fashion. Since every item has different turn around times, we hope this page will be helpful!
All orders placed online will receive a confirmation e-mail when we receive your order. A completion e-mail will be sent once your order is processed and ready for pick-up, so you will know exactly when to come over! Orders being shipped are normally sent through regular U.S. Mail.
Please understand that holiday seasons are busier than usual so it may take a little longer for your order to get processed, but don’t worry, we will still complete it in a timely fashion!
What you can expect when you place an order:
If your order is placed after we close, it will be received the next business day.
Regular Prints & Enlargements up to 12×18: 2-6 Hours
Prints 16×20 or larger : 2 Days
Canvas Prints : 2 – 4 Days.
Sizes up to 24×36 : 1-2 days.
Sizes larger than 24×36 : 6 days.
Prints on Metal-
11×14 and smaller- 2-4 days
16×20 and up- 2 weeks.
Cutouts : 2 weeks
Custom Frames : Usually about 3 weeks after placing the order.
Gifting : 1 day to 1 week (Time varies by item).
Greeting Cards : 1-3 days.
Film Processing : 1 week.
A few slides : 1-3 Days.
Full carousels : 1-4 Weeks depending on the quantity.
Shoebox Print Scans : 1 Day – 2 Weeks (Depending on the amount)
Scanning : 1-3 Days
DVD transfers : 1-2 Weeks
8mm/16mm Movie transfers to DVD : 2 weeks
Photo Restoration : 2 Days- 1 Week